The Heat Network Policy Document Generator is a professional compliance documentation platform for UK heat network operators and suppliers preparing for Ofgem authorisation under the Heat Networks (Market Framework) Regulations 2025. The platform provides 45 wizard-driven policy templates covering all applicable Ofgem Authorisation Conditions, with guided completion, automatic cross-template data population, and professional Word document output ready for board approval and regulatory submission.
The Energy Act 2023 established Ofgem as the statutory regulator for heat networks in Great Britain. The Heat Networks (Market Framework) Regulations 2025 came into force on 27 January 2026, requiring all heat network operators and suppliers to hold authorisation and comply with Ofgem's Authorisation Conditions. Operators active at that date received deemed authorisation and must now demonstrate ongoing compliance. Registration with Ofgem opens Spring 2026 via a digital service, with a hard deadline of 26 January 2027. Operators without documented, compliant policies face enforcement action including financial penalties of up to £1 million or 10% of annual turnover, consumer redress orders, and reputational damage in a newly regulated market.
The platform covers all three sections of the Ofgem Authorisation Conditions through 45 structured templates:
Section A conditions apply to every operator and supplier regardless of size or structure. The platform generates documentation covering:
Section B applies to organisations supplying heat directly to consumers. Documentation covers:
Section C applies to operators meeting the financial resilience threshold. Documentation covers financial resilience planning, continuity arrangements, and Ofgem reporting obligations.
Every applicable policy template has a linked consumer-facing document automatically generated from completed policy responses. Consumer documents are produced in plain language meeting Ofgem's Standards of Conduct requirement that consumer communications are clear, complete, and not misleading. Documents include welcome packs, complaints leaflets, supply interruption notices, tariff statements, prepayment meter guides, and Priority Services Register application forms.
Each template uses a guided wizard interface that presents questions in logical order, pre-filling data from your organisation profile and previously completed templates to eliminate duplicate entry. Responses are validated against the relevant Authorisation Conditions at each step. Completed documents are generated as professionally formatted Word files with document control sections, version history, and approval signatures — ready for board sign-off and Ofgem submission. An action plan generator extracts all time-bound commitments across completed documents into a single compliance roadmap. A staff training pack generator produces training materials for frontline staff based on completed policies.
The platform is designed for any organisation operating or supplying heat through a heat network in Great Britain, including private landlords, housing associations, local authorities, ESCOs (Energy Service Companies), residential developers, managing agents, billing agents, and bulk heat suppliers with communal or district heating systems. The template set adapts to your role (operator, supplier, or both), network size (standard networks and small schemes), and ownership model including local authority landlord arrangements and bulk supply configurations.
All templates are built against the final determined Ofgem Authorisation Conditions published January 2026 and the Ofgem Enforcement Guidelines published 20 February 2026. Content incorporates Ofgem's published guidance on consumer protection, fair pricing and cost allocation, financial resilience, and registration. Templates are updated as regulatory guidance evolves — Enterprise subscribers receive priority updates throughout their subscription period.
Three licence tiers are available. The Essential tier at £1,495 covers core consumer protection policies for Authorisation Conditions A1–A15. The Full Suite at £2,995 covers all applicable conditions including Section B supplier conditions and registration preparation. The Enterprise tier at £5,995 provides the full documentation suite with a mapped registration package and 12 months of priority regulatory updates. All prices are exclusive of VAT. A single-organisation licence covers one legal entity; consultancies and advisers acting for multiple clients require a separate subscription per client.